Delivery & returns


Our small team will always aim to get your Pakal handcrafted ethnic products sent out to you as quickly as possible.

You will find below the details of our delivery offer:

France – Standard Delivery

Delivery time: 2 to 4 days

Price: 7€

Delivery Service: Colissimo

Europe & UK – Standard Delivery

Delivery time: 5 to 10 days

Price: 12€

Delivery Service: Colissimo

Reste of  World – Standard Delivery

Delivery time: 10 to 15 days

Price: 18€

Delivery Service: La Poste


Thanks for shopping at

Our small team works hard to guarantee 100% quality products and compliant with the description.  Nevertheless if  you are not entirely satisfied with your purchase, we’re here to help.


You have 30 calendar days to contact us to return an item from the day you received it.

To be eligible for a return, your item must be unused and in the same conditions that you received it.

You will be responsible for paying for your own shipping costs for returning your item.


Once we receive you item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Contact us

If you have any questions on how to return your item to us, please contact us at

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